The Central Office for Crisis Management (CUK) reported significant operational activity at the Single Emergency Number, noting that over 8,300 calls were answered between 5:00 PM and 9:00 PM. Due to the exceptionally high volume of incoming calls, CUK informed service management that operators are currently working at full capacity. To mitigate the risk of system overload caused by the sustained intensity of calls, the agency has proactively engaged additional shifts.
Officials confirmed that all incoming calls are being methodically processed and correctly routed to the appropriate specialized institutions and services for further action. The CUK acknowledged that the high call volume continues, necessitating this heightened operational response during the ongoing crisis period. Management stressed that while efforts are maximized to handle the influx, the sheer number of reports is placing significant strain on resources.
Consequently, the Central Office for Crisis Management issued an appeal to the public, requesting patience and understanding from citizens. They reassured the public that dedicated protocols are in place to ensure every call is addressed and forwarded to the correct departmental channels, even as they continue to manage the substantial daily intake of emergency calls.
Topics: #calls #management #crisis
